SMARTBOX of Richmond delivers a non-traditional approach to moving and storage by offering portable storage units delivered to customers' homes. They provide their customers with affordable options to help them if they are looking to store their belongings or are planning a local or long-distance move. Their units are designed to make loading and unloading easy, all while offering a cost effective way to store or move your belongings.
How has their small business shifted as a result of the COVID-19 crisis?
SMARTBOX of Richmond has had to shift their messaging by emphasizing that they can offer their services with no direct contact. In a time where it is advised to not have people from outside your household come into your home, they let clients know that their services can be rendered without any contact with their driver. This allows their clients to plan a DIY move rather than cancel their move all together. Additionally, they’re seeing a rise in customers with many people spending more time at home working on DIY renovations. SMARTBOX can help with temporary storage needs while someone completes these at-home projects. Other measures they have taken include limiting the amount of interaction throughout their entire operation, taking all orders over the phone or online, implementing social distancing with their team, and completing additional inspections of their containers so that they can safely continue to serve their customers.
What has SMARTBOX of Richmond done to be innovative and creative in order for their business to survive this economic crisis?
SMARTBOX has shifted their marketing efforts to highlight the fact that they offer contactless delivery and pickup. As people are spending more time than ever in their homes, they may be realizing they need to temporarily part with items in their home to make more room for a home office, a home gym, or to homeschool their kids. They also have highlighted a SMARTBOX can be used to help with DIY projects everyone is working on now.
SMARTBOX has always been an affordable option with storage starting at $75 a month. By offering affordable solutions, their goal is to help make organizing your things a little easier.
How can you support this small business during this time?
You can continue to support SMARTBOX at this time by considering them for all your storage or moving needs. For more information on SMARTBOX of Richmond, visit their website at www.smartboxmovingandstorage.com.
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